iOS Support Team at Chicago Public Schools
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iOS 9.2.1

1/22/2016

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The latest version of iOS, 9.2.1, is now available for download on your Compliance site, comp.cps.edu. 

If you plan on using your iPads for ACCESS testing, do NOT upgrade your iPads. The ACCESS test does not support iOS 9.2.1, and ITS will not push the INSIGHT app to 9.2.1 devices.

After 4 p.m. on Monday, January 25, the Apple firewall blocks will return to its normal schedule: Monday – Friday, 8 a.m. to 4 p.m. If you plan to update your iPads during those hours, please have your principal call the IT Service Desk at (773) 553-3925, option 9 to request that the block be lifted for your school. Requests must be submitted 48 hours prior to the date you would like the block to be removed.

Please forward questions regarding the iOS 9.2.1 update to ipads@cps.edu. For all technical issues, please call the IT Service Desk at (773) 553-3925, option 9.
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ITS iOS Support Team
501 W. 35th Street
Chicago, IL 60616
Email:
ipads@cps.edu

ITS Service Desk
Phone: 773-553-3925
(option 9)
  • Home
    • About Us
    • Contact Us
    • Get Technical Support
    • Let's Hangout
  • Blog
  • Support
    • Apple Block
    • Apple IDs
    • Assessments >
      • NWEA
      • ACCESS
      • IAR (formerly PARCC)
      • Illinois Science
      • LAS Links
    • Hardware >
      • iPad Troubleshooting
      • iPad Repair
      • Check Warranty
      • MacBook
      • PowerSync Cart by Bretford
      • Stolen Devices
    • Procurement >
      • Ordering iPads
      • Request Free iApps
    • VPN
  • Training
    • Resources from Tech Events
    • Apple Configurator
    • Professional Development
    • Updating iOS and OS X
    • Volume Purchase Program (VPP)
  • Jamf
    • iPads
    • Apple School Manager (ASM)
    • MacBook