iOS Support Team at Chicago Public Schools
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Welcome Samantha Miller!

3/7/2014

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Samantha is a former trainer and tech for Apple, bringing many years of technology customer service to the team. She applies a soft, yet direct approach that allows her students to feel comfortable developing their answers organically. Samantha has helped students coming from all technology backgrounds, from professional level applications to helping someone power up their first device. She is Apple certified in MacOSX, iLife, iWork, Aperture, Final Cut, and as an iPad/iPhone tech. 

When Samantha is at home, she is either catching up on her next favorite book, watching something from her extensive movie library, or knitting a baby blanket from an Etsy order; and sometimes all three at once.





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VPP: Redeemable Codes or Managed Distribution

3/5/2014

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In November, 2013 Apple changed the way it manages the Volume Purchase Program.  When the program facilitator logs in to purchase Apps, during the process they are presented with two choices:
1. Redeemable Codes
2. Managed Distribution

At this time CPS is still evaluating the Managed Distribution model. Schools are to continue purchasing apps via the Redeemable Codes choice for use with Apple Configurator.

If you have any questions, please reach out to your iOS support team.

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ITS iOS Support Team
501 W. 35th Street
Chicago, IL 60616
Email:
ipads@cps.edu

ITS Service Desk
Phone: 773-553-3925
(option 9)
  • Home
    • About Us
    • Contact Us
    • Get Technical Support
    • Let's Hangout
  • Blog
  • Support
    • Apple Block
    • Apple IDs
    • Assessments >
      • NWEA
      • ACCESS
      • IAR (formerly PARCC)
      • Illinois Science
      • LAS Links
    • Hardware >
      • iPad Troubleshooting
      • iPad Repair
      • Check Warranty
      • MacBook
      • PowerSync Cart by Bretford
      • Stolen Devices
    • Procurement >
      • Ordering iPads
      • Request Free iApps
    • VPN
  • Training
    • Resources from Tech Events
    • Apple Configurator
    • Professional Development
    • Updating iOS and OS X
    • Volume Purchase Program (VPP)
  • Jamf
    • iPads
    • Apple School Manager (ASM)
    • MacBook