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We met with Apple again today: Per Apple, please do not upgrade your iPads to iOS 7.
Since iOS 7 was released in mid-September, Apple has updated that iOS two times, with a third one coming this month (iOS 7.03). Along with that upgrade, iTunes and Apple Configurator also have new updates. Do not install apps or sync your iPads, as this will attempt to install iOS 7 and may make your devices inoperable. Apple and ITS are diligently working on a process and documentation to fix this issue. In the meantime, if you have not done so already, please install Jamf on your MacBooks. This is found on your school's compliance site: http://school-adm01.cps.k12.il.us. -- James Pelton
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Fast on the heels of the releases of iOS 7.02 and 7.01, 7.03 -- which we'll likely see next week -- should bring a fix for the broken Supervision profile problem that districts around the country are seeing. If you have updated your iPads to iOS 7 already, this means yet another update to put into place. If you haven't updated your iPads to iOS 7, we still encourage you to wait: Hopefully, iOS 7.03 will be the last bug-fix releases for iOS 7.0x and we can all breath a little easier.
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ContactITS iOS Support Team
501 W. 35th Street Chicago, IL 60616 Email: ipads@cps.edu ITS Service Desk Phone: 773-553-3925 (option 9) |