iPad Repair Process
FSS Vendors are now able to preform iPad repairs. iPad repairs do not actually repair the device, however the FSS Vendor is able to exchange the non-functioning iPad for a new like-for-like model and accept a PO, if necessary. Below is some information regarding the steps and best practices for using the iPad repair process.
The Steps for Service
Troubleshooting vs. Repair
Troubleshooting an iPad would allow you to determine the necessary actions needed to resolve an issue. The iOS Support Team is still here to help you troubleshoot any issue.
Using the iPad Repair process is necessary when