How to Request Free iApps 

What is iOS Fulfillment?

If your school purchased or activated iOS devices on 
or after September 1, 2013, and is part of the Apple Volume Purchase Program (VPP), you can request redeemable content codes for the iApps: Keynote, Numbers, Pages, iMovie, and GarageBand.

NOTE: This information was referenced from an Apple Support article located here.

Qualifications

• You must be enrolled in VPP for education
• You must have iOS devices that support iOS 8, such as:
• iPad 2 (and later models)
• iPad mini (1st generation) and later
• PDF copy of the original invoice or Purchase Order
• The iPads purchased must be clearly marked on the invoice or Purchase Order
• The iPads must have been purchased on or after 9/1/2013

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How to make the request

The Process
For each sales receipt or PO, you must submit a separate form request. 

1. Go to this site: https://www.apple.com/support/itunes/vpp-edu/
2. From the "What do you need help with” drop down menu, select other
3. For the “Institution name" section, write Chicago Public Schools
4. For the First name and Last name sections, fill out with your name
5. For the “Apple ID” section, enter your PF1 account credentials  NOTE: If you do not know this info, please email ipads@cps.edu
6. For the “Email address" section, enter your PF1 account credentials  NOTE: emails sent to the PF1 address are auto forwarded to the CPS email address of whomever at your school is set up as the Program Facilitator.
7. From the "iTunes Store/App Store Country” drop down menu, select United States
8. Skip the “Volume Purchase Program Credit Order Number(s)” section
9. For the “Please tell us more about the issue” section, write "I am requesting content codes for the iLife and iWork apps for (insert quantity here) iPads that were purchased on (reference the invoice or PO date)." 
10. Click Submit 

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Communication from Apple
An automated email will be generated and sent to you following the completion of the request. This response will provide you with a ticket number and indicate that you should receive a response from an Apple representative within one business day.

Once a Apple representative responds, you will be asked to provide:

1. The Apple ID used to enroll in the Volume Purchase Program  NOTE: This is the PF1 account credentials 
2. A copy of the original sales receipt or PO with the number of iPads clearly marked
3. Total number of devices (iPads) that need codes
4. Whether you prefer content codes or managed distribution licenses

NOTE: You must indicate you need redemption codes. At this time, iPads within CPS do not participate in Apple's Device Enrollment Program.

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When you receive the spreadsheet of codes

Repeat the below steps for each app spreadsheet of codes.

1. Open the spreadsheet
2. From the list of codes, copy the first code
3. Quit the spreadsheet
4. Open iTunes and navigate to the iTunes App Store
5. In the right column of the store page under QUICK LINKS, choose Redeem
6. Paste the copied code into the code box and press enter on the keyboard
7. Wait for the app to be downloaded
8. Quit iTunes
9. Open Apple Configurator
10. At the top of the screen, click Supervise
11. In the right pane, click Apps
12. At the bottom of the right pane, click the +
13. From the Mobile Applications folder, choose the downloaded app and click Select
14. When prompted, enter in the iTunes account password
15. To import the redemption (content) codes spreadsheet, click the (0) to the right of the app name
16. In the drop-down window, click Import Redemption Codes…
17. Navigate to and select the spreadsheet, click Open
18. The codes will be listed in the Configurator drop-down window, click Done
19. The total quantity of codes will replace the (0) to the right of the app name
20. You are now ready to deploy the app to the iPads