iOS Support Team at Chicago Public Schools
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Lost or Stolen Devices

If an iPad is lost or stolen from your school, follow this process to document the incident:

Step 1.  File a police report with the Chicago Police Department.
Step 2.  Enter the missing/stolen device information into Aspen. 
  • Here is a link to the Quick Guide to Enter an Incident, Concern, or Threat in Aspen
  • Here is a link to a video of the process, as well.

Be sure to include the serial number(s) and asset tag(s) of missing device(s).

Please let us know if you have any questions.
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We offer high quality world class education for the 21st century. Our mission is to ensure that every child is on track to graduate prepared for success in college, work and life.
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Home


  • Blog
  • About Us
  • Contact Us
  • Technical Support

Support


  • Apple Block
  • ​Apple ID
  • Hardware
  • NWEA
  • IAR
  • ISA 
  • Procurement

Training


  • Jamf
  • ​Apple School Manager (ASM)
  • Professional Development​
  • Legacy VPP

Contact


ITS iOS Support Team
501 W. 35th Street
Chicago, IL 60616
Email:
ipads@cps.edu

ITS Service Desk
Phone: 773-553-3925
(option 9)
  • Home
    • About Us
    • Contact Us
    • Get Technical Support
    • Let's Hangout
  • Blog
  • Support
    • Apple Block
    • Apple IDs
    • Assessments >
      • NWEA
      • ACCESS
      • IAR (formerly PARCC)
      • Illinois Science
      • LAS Links
    • Hardware >
      • iPad Troubleshooting
      • iPad Repair
      • Check Warranty
      • MacBook
      • PowerSync Cart by Bretford
      • Stolen Devices
    • Procurement >
      • Ordering iPads
      • Request Free iApps
    • VPN
  • Training
    • Resources from Tech Events
    • Apple Configurator
    • Professional Development
    • Updating iOS and OS X
    • Volume Purchase Program (VPP)
  • Jamf
    • iPads
    • Apple School Manager (ASM)
    • MacBook