iOS Support Team at Chicago Public Schools
  • Home
    • About Us
    • Contact Us
    • Get Technical Support
    • Let's Hangout
  • Blog
  • Support
    • Apple Block
    • Apple IDs
    • Assessments >
      • NWEA
      • ACCESS
      • IAR (formerly PARCC)
      • Illinois Science
      • LAS Links
    • Hardware >
      • iPad Troubleshooting
      • iPad Repair
      • Check Warranty
      • MacBook
      • PowerSync Cart by Bretford
      • Stolen Devices
    • Procurement >
      • Ordering iPads
      • Request Free iApps
    • VPN
  • Training
    • Resources from Tech Events
    • Apple Configurator
    • Professional Development
    • Updating iOS and OS X
    • Volume Purchase Program (VPP)
  • Jamf
    • iPads
    • Apple School Manager (ASM)
    • MacBook
Updating iOS and OS X

Picture
Apple Configurator
​Click here for the Google Document

Note: These instructions assume iPads are already supervised to a Macbook running Mac OS 10.10.5 and iTunes 12.5.1 or greater. Please see the 2015 Wifi Cert Guide for more information.

Picture
iTunes for PC
​Click here for the Google Document




Picture
Upgrade to OS X 10.12.6
Click here for Google Doc Directions

​Please be aware that some Mac computers will experience errors when attempting to upgrade or supervise their iPads with Apple Configurator; this is due to additional system requirements associated with the iOS 11 release.

Picture
We offer high quality world class education for the 21st century. Our mission is to ensure that every child is on track to graduate prepared for success in college, work and life.
Go to cps.edu

Home


  • Blog
  • About Us
  • Contact Us
  • Technical Support

Support


  • Apple Block
  • ​Apple ID
  • Hardware
  • NWEA
  • IAR
  • ISA 
  • Procurement

Training


  • Jamf
  • ​Apple School Manager (ASM)
  • Professional Development​
  • Legacy VPP

Contact


ITS iOS Support Team
501 W. 35th Street
Chicago, IL 60616
Email:
ipads@cps.edu

ITS Service Desk
Phone: 773-553-3925
(option 9)
  • Home
    • About Us
    • Contact Us
    • Get Technical Support
    • Let's Hangout
  • Blog
  • Support
    • Apple Block
    • Apple IDs
    • Assessments >
      • NWEA
      • ACCESS
      • IAR (formerly PARCC)
      • Illinois Science
      • LAS Links
    • Hardware >
      • iPad Troubleshooting
      • iPad Repair
      • Check Warranty
      • MacBook
      • PowerSync Cart by Bretford
      • Stolen Devices
    • Procurement >
      • Ordering iPads
      • Request Free iApps
    • VPN
  • Training
    • Resources from Tech Events
    • Apple Configurator
    • Professional Development
    • Updating iOS and OS X
    • Volume Purchase Program (VPP)
  • Jamf
    • iPads
    • Apple School Manager (ASM)
    • MacBook